How to Handle a Disgruntled Patient in the Digital Age

How to Handle a Disgruntled Patient in the Digital Age Customer service has always mattered. But, nowadays, in the world of Yelp, Google, and Social Media, a bad customer experience can be magnified like never before. The internet has become a megaphone for all customer experiences. Even if you check all your customer service boxes [...]

By | January 24th, 2018|Customer Service|0 Comments

5 Things You Need to Create a Great Web Experience for your Customers

5 Things You Need to Create a Great Web Experience for your Customers Your website is the face of your company. A great website can give your brand reputability, bring in new customers, and help keep current customers loyal. On the other hand, if you have a bad website, you may be sending customers running [...]

By | December 8th, 2017|Customer Service|0 Comments